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512-980-BODY (2639)

LE’BODY Q & A POLICIES

FAQs

Le’Body MedSpa & Wellness
Hours:
Sun - Mon Closed
Tues - Sat - 9AM–4PM
We require 24 hours’ notice for cancellation of treatments to avoid assessing an charge of 50% of the services scheduled. For groups of 3 or more, we require a notice of one week for cancellation of treatments.
Gratuity is not included in the price for our spa or med spa services, but is gladly accepted. Gratuities usually range from 20-25% of the treatment price, or larger if you experience exceptional service.
  • Guests 12-17 years of age may receive body work, facials, wraps, scrubs, and hair removal services. In addition, a parent or guardian must accompany them to the spa, and both parties will be required to sign a written consent.
  • Guests 12 -17 years of age must wear a bathing suit or undergarments to receive body work, facials, wraps, scrubs or hair removal services.
  • The minimum age for cosmetic injectables is 18 at Le’ Body Spa + Med Spa. This includes Botox, Dysport, lip filler, cheek filler, all  Juvederm  injections
  • 18 years and older not 12-17 year
Le’Body MedSpa & Wellness accepts all major debit cards and credit cards, including American Express, Visa, MasterCard, and Discover and Cash.
Group discounts are available for parties of 5 or more, if you book your event Tuesday-Thursday. Parties with 5-9 guests receive 5% off all spa services, while parties of 10+ guests receive 10% off all spa services. Groups of 1-4 Guests: please call 512-980-BODY (2639) and a spa specialist will help coordinate your group gathering. Groups of 5+ Guests: please call with details about your gathering. Our dedicated Group Coordinator will respond as quickly as possible (within 48 hours) to help you create the perfect spa gathering experience.
Yes. Group gatherings must be reserved with a credit card provided by the spa party organizer. However, the credit card will only be charged if there is a cancellation within our cancellation policy or a no-show by any spa party guest.
At check out, our front desk staff will happily split up the bill individually, or take one payment for the entire spa party. Please note that an 18% gratuity will automatically be added to treatments received by all spa parties with 5+ guests.
Absolutely! We offer the option of renting out the entire spa so that your party can be completely private and ensure that no other guests – other than those in your party – will be in the Relaxation Room or in the spa receiving services. Plus, you’ll be able to choose the music, can offer a wider variety of refreshments, and have complete control over the noise level. Pricing for Private VIP Parties is based on the length of time of your party and the day of the week your event is scheduled. Call 512-980-BODY (2639) for more information.
If you need to cancel, you must do so one week (7 days) prior to the date of your spa party. Appointment modifications and group guest list changes must be made three days (72 hours) prior to the date of your event. Please notify us as far in advance as possible to help ensure that each of your guests can receive the treatments they would like.  Changes to appointments cannot be made on the day of your spa party due to room and staff availability. Group gatherings must be reserved with a credit card provided by the spa party organizer. The credit card on file will be charged if there is a last- minute cancellation or a no-show by any spa party guest. All cancellations made less than one week prior to the spa party date will be charged for the full price of the service.
Our Relaxation Room is available for spa party guests to utilize before, during, and after spa services at no additional cost. If another spa party is scheduled directly after yours, our front desk staff will ask your party to move up to the front waiting area once your guests have finished receiving all of their services. All guests should arrive at least 15 minutes prior to appointment times. New guests will be required to fill out a short intake form. We will email all forms to the spa party organizer to expedite this process – please have these filled out and bring them in with you. Please be mindful of your party’s noise level, since other clients are enjoying spa treatments in adjacent treatment rooms. We respectfully ask to keep your voices down so as not to disrupt other client’s spa experiences.
If you book a Private Spa Party, you may bring champagne, wine and non- cooked foods to your spa party. Finger foods like fruit, cheese and desserts are some popular choices. Le’Body will provide glassware. We ask that you provide ice, silverware, plates and napkins, if you require them. Sorry, no outside food or drink for group gatherings that are not renting out the entire spa.
Yes, your gift certificate value can be used towards any spa treatment, med spa service, or product that Le’Body offers. You can also use it towards gratuity.
Le’Body gift certificates never expire.
Yes, the remaining value will carry over as a balance on your account. You can use the remaining balance for future Le’Body purchases.
Yes, Le’Body gift certificates can be used toward gratuity.
Sorry, we do not give cash refunds for gift certificates. We gladly offer credit towards all of our treatments and products.
Yes!  We’re happy to transfer your Le’ Body Spa gift certificate for you.
Gift certificates and Vouchers can be used to pay for any spa treatment, med spa treatment or and skin care product or retail purchases
No, Le’Body MedSpa & Wellness does not accept insurance or Credit Care.
Le’Body MedSpa & Wellness prices are subject to change without notice. In certain instances, our fee schedule may change before the pricing on our website or menu of services. Please confirm the price for your treatment with our reservationists when booking your appointment.
You should arrive 15-20 minutes before your appointment to finalize any outstanding paperwork and unwind in our relaxation room. If you are running late, we may need to shorten your treatment to accommodate for the next scheduled appointment.
Le’Body MedSpa & Wellness is not responsible for lost or stolen items. We that all guest to be mindful to take care of their personal belongings and double check before leaving facility.
We suggest eating a light meal or coming on an empty stomach. It is best to avoid drinking alcohol or limiting the amount of alcohol you consume. Eating and drinking is perfectly fine prior to skin care and med spa appointments.
Le’Body MedSpa & Wellness reserves the right to deny services or stop services during treatment at the discretion of management.
There are different names used: Med Spa treatments, also referred to as medical spa or medi spa treatments, are elective, advanced, nonsurgical medical cosmetic procedures. View our menu services for different types of treatments.
Prior to performing any medical procedure, by law you must first be seen for a medical consultation for your safety. This appointment will last approximately 15-30 minutes. One of Le’Body’s physician assistants or nursing staff will complete a medical evaluation and treatment plan before medically clearing you to proceed with any med spa treatment. When you call to book your first med spa treatment with us our technician will schedule an evaluation appointment. Once cleared, we will then schedule your medical spa treatment.
you will need a medical clearance once per year. Once our doctor or nursing staff member makes an appropriate diagnosis and recommends a med spa treatment, you may receive the recommended treatment(s) for the following year without another visit with the nurse physician assistant.
Here at Le’Body we understand that we all love to try and hold on to all our youthfulness, but not sure how to maintain it in an affordable way to get rid of acne, wrinkles, or that stubborn freeloader of a double chin hanging around…Le’Body understands and along with our expert medical professionals are here to help. When you schedule a complimentary med spa consultation. First, they’ll assess your current health and skin condition. Then they will create a comprehensive treatment plan custom-tailored for you — with your health and wellness in mind first and foremost. Call today or complete information online. We will respond to your inquiry within 24 business hours.
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